1. About Us

Leads by BCO is a service offered by BCO Agency, located in Sydney, Australia. We assist individuals and businesses with generating leads through custom content, lead magnets, strategies, and landing pages. Our platform provides a subscription-based service with various tiers.

2. Scope of This Policy

This Privacy Policy applies specifically to the Leads by BCO platform. We are not responsible for the privacy practices of external websites that may be linked from our platform. We encourage you to review their privacy policies before sharing any personal information.

3. Definition of Personal Data

Personal data refers to any information that can identify you directly or indirectly. This includes basic details like your name and contact information, as well as more specific data such as identification numbers, location data, and online identifiers.

4. Your Data Protection Rights

You have several rights under data protection laws:

Information Right: You can ask us about how your data is collected and used. This Privacy Policy provides detailed information, but you can contact us for further details.

Access: You can request access to the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data.
Restriction: You can request to restrict the processing of your data.
Objection: You can object to the processing of your data for specific purposes.
Withdrawal of Consent: If we rely on your consent, you can withdraw it at any time.
Data Portability: You can request a copy of your data for reuse with other services.
Automated Decisions: We do not use your data for automated decision-making or profiling.
For more information or to exercise your rights, please contact us as detailed in section 12.

5. Data We Collect and How We Collect It

Depending on how you use our platform, we may collect various types of personal data:

Identity Information: Includes name and username.
Contact Details: Includes email address, billing, and delivery addresses.
Financial Information: Includes payment card details.
Transaction Information: Includes purchase and payment details.
Technical Information: Includes IP address, browser details, and device information.
Profile Information: Includes your preferences, interests, and feedback.
Usage Information: Includes how you interact with our services.
Marketing Preferences: Includes your preferences for receiving marketing communications.

6. Use of Your Data

We use your data for various purposes, including:

Account Management: To register you and manage your subscription.
Order Processing: To handle payments and deliver services.
Customer Relationship Management: To keep you informed and manage our relationship with you.
Marketing: To send you relevant offers and updates, with your consent.
Website Operation: To maintain and protect our platform.
Analytics: To improve our services and user experience.

We only use your data for purposes compatible with the original reason for collection unless we inform you otherwise.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes for which it was collected:

Contact Information: While you are a customer and for two years afterward.
Financial Information: For six years.
Identity and Transaction Data: While you are a customer and for two years afterward.
Technical Data: For two years.
Profile and Marketing Data: While you are a customer and for three years afterward.
Enquiries: For 12 months.

8. Data Storage and Transfer

We may transfer your data to locations outside Australia. When we do, we ensure it is protected by implementing appropriate safeguards. This includes using contracts approved by relevant authorities to ensure compliance with data protection standards.

9. Sharing Your Data

We do not share your personal data with third parties except in the following circumstances:

Business Transactions: If we transfer ownership or part of our business, your data may be shared with the new owner.

Legal Requirements: We may disclose data if required by law or legal proceedings.
Service Providers: We may share data with third parties who assist us with data processing, ensuring they comply with data protection obligations.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. For details on how we use cookies, please refer to our Cookies Policy.

11. Opting Out

You can use some features of our platform without providing personal data, but full access may require data submission.

12. Accessing Your Data

To request access to your personal data or make corrections, please contact us using the details provided below. We will respond to your request within one month, though complex requests may take up to three months.

13. Contact Us

For any questions or concerns regarding your personal data, please contact us at:

Email: contact@bco.agency

Postal Address: BCO Agency, Suite 31, Mezzanine, 388 George St, Sydney NSW 2000, Australia

14. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our platform, and your continued use of our services will signify acceptance of the updated terms. We recommend checking this policy regularly for any updates.